You can pay for your order using the online payment button of any Finnish bank. With your personal banking credentials, you will be redirected from our online store to your own bank’s service to complete the payment directly from your account. The payment recipient is Svea Payments Oy (or its auxiliary business name Maksuturva Group Oy), which handles the payment processing for our store.

Contact Information:
Svea Ekonomi, Mechelininkatu 1 A, 00180 Helsinki
Phone: +358 9 4242 3092
Email: webpay@svea.fi
Website: www.sveawebpay.fi

Card Payments (Visa, Visa Electron, Mastercard, Business Eurocard):
Paying by card in our online store is easy and secure. Card payments are processed by Svea Payments Oy in cooperation with Checkout Finland Oy and Bambora AB. All card details are handled over a secure connection and are never stored in our or Svea Payments Oy’s systems. Instead, they are processed by Checkout Finland Oy.

Card and MobilePay Payments:
You can also pay using MobilePay. This service is also provided by Svea Payments Oy in collaboration with Checkout Finland Oy and Bambora AB. Card information is securely processed and not stored.

Pivo App Payments:
Payments can be made easily and securely via the Pivo app, available to all Finnish bank customers. On mobile, the app opens automatically. On desktop, enter your phone number in the designated field, then confirm the payment in the Pivo app or another linked app. The payment is charged from a bank account (for OP customers) or a stored card (for other banks).

Siirto App Payments:
You can also use the Siirto app, a cross-bank mobile payment method supported by Nordea Siirto, Pivo, and OP-mobile. On mobile, the app opens automatically. On desktop, enter your phone number, then complete the payment in the linked app.

Invoice Payment:
Svea Ekonomi offers an easy and secure invoice payment option. You’ll receive at least 14 days to pay. The late interest rate is the legal rate (7% + reference rate). A €5 reminder fee applies. The buyer must be at least 21 years old. You can view open invoices via the Omat sivut (My Pages) portal. A credit check is required, and data may be requested from Suomen Asiakastieto Oy. If your application is denied, you can reapply with additional information by contacting Svea’s customer service.

Installment Payment:
You can split your invoice into smaller payments through a purchase credit. To do this, review and accept the terms provided with your invoice. You can pay at least the minimum amount or repay the loan early without extra charges. Terms are available online. No paper invoices are sent; invoices are emailed. If you don’t see it, check your spam folder (sender: rahoitus.payments@svea.fi).

Fixed-term Installment Credit:
Svea Ekonomi also offers fixed-term installment options, where you select your preferred payment plan at checkout. The buyer must be at least 21 years old. View open credit via the Omat sivut portal. A credit check is required, and information is gathered from Suomen Asiakastieto Oy.

Customer Service for Invoicing and Payments:
If you have questions regarding billing, contact customer service at +358 9 4242 3330 (Mon–Thu 8–18, Fri 8–17) or via the contact form. You can also manage your credit accounts through the Omat sivut portal. Svea Ekonomi complies with data protection laws. Privacy statements and further details are available on Svea Ekonomi’s website and the Finnish Competition and Consumer Authority’s site.

Address:
Svea Ekonomi / Payment Solutions, Mechelininkatu 1 A, 00180 Helsinki
Email: webpay@svea.fi
Website: www.sveapayments.fi

Returns and Cancellations:
When returning items according to the merchant’s instructions, the return is automatically processed by Collector Bank. If returning part of your order, deduct the returned amount from the invoice total. For installment plans, the return amount will be deducted from the final installments. If you’ve already paid, email your personal and bank details to rahanpalautus@collectorpayments.com (subject: Collector Payments Finland Oy / Refund).

Personal Data and Credit Decision:
For invoices and installment payments, you must provide personal data, which is securely transmitted (SSL/TLS). The loan is issued by Collector Payments Finland Oy, which verifies your data through the population register and checks for payment defaults. Your credit history with Collector Bank may affect the decision. Denied applicants can inquire about the decision through Collector Bank's customer service. Social security numbers and credit decision details are not stored in the merchant's system. Identity verification may be required using TUPAS (OP, Nordea, Danske Bank, etc.) or Mobile ID.

Loan Terms:
Invoices and fixed-term loans are issued by Collector Payments Finland Oy, PL 79, 00101 Helsinki. After approval, the credit is transferred to Collector Payments AB. For more information and FAQs, visit bill.collectorpayments.fi. General loan terms and European standard credit information are available for download.

Pivo Credit Option:
Pivo users can apply for a €1000 credit line through the Pivo app, issued by Arvato Finance. Approval is instant, with interest-free payment for about 30 days. The invoice is sent via email, and payments can be split into smaller installments.

Payment Provider Contact:
Svea Payments Oy, Business ID: 2121703-0
Mechelininkatu 1 A, 00180 Helsinki
Phone: +358 9 4242 300
Email: webpay@svea.fi
Website: www.sveapayments.fi